[rt-users] Anyone modify StockAnswers for use in the SelfServ ice page?

Kevin Welch kevinw at iserv.net
Mon Apr 29 17:15:14 EDT 2002


I would also like to see something with stock requests and/or required
information fields... I havent been playing with RT long, but this would be
handy for me.  Is this built in, or has anyone done any work on this?

-- Kevin

-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com]On Behalf Of Aaron T Porter
Sent: Monday, April 29, 2002 5:04 PM
To: Michael K Brown
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] Anyone modify StockAnswers for use in the
SelfService page?


On Mon, Apr 29, 2002 at 04:49:15PM -0400, Michael K Brown wrote:
 
> I'm trying to modify the Stock Answers contrib to make a "Stock Requests";
a
> way for users creating tickets to enter pre-formatted text.  I'm not
having
> much luck so far... I can't seem to get it working.  I'm just wondering if
> anyone else has done this yet?  Am I breaking new ground that makes the
> hairpulling worth while?  ;-)

	Michael, could you tell us specifically which URL you're trying to
insert the questions into? From there it should be quite simple to insert
the text.

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