[rt-users] cc On Change of Queue

Chris Watson christopher_a_watson at hotmail.com
Wed Aug 7 08:13:31 EDT 2002


Lets say I have two queues, called general and tetra.

There is a watcher on general, and a ticket comes than should really be 
queued in tetra queue.  If the ticket is moved, the cc or watcher on the 
queue tetra doesn't find out that a ticket has been logged under the tetra 
queue.

Could anyone point me in the direction of a resolution to this problem 
please?

Thanks

Chris


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