[rt-users] cc On Change of Queue

Smylers smylers at gbdirect.co.uk
Wed Aug 7 08:34:02 EDT 2002


Chris Watson wrote:

> ... If the ticket is moved ...

You were _so_ close with the subject of the mail.  The action you want
is OnQueueChange.  Search the archives and/or contrib for it.

> Could anyone point me in the direction of a resolution to this problem
> please?

Once you've got the action you can create scrips using it like you would
for any other action.

Smylers
-- 
GBdirect
http://www.gbdirect.co.uk/





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