[rt-users] Default Ticket->id

Robie Basak robie at principle.co.uk
Thu Aug 8 04:27:31 EDT 2002


On Fri, 2002-08-02 at 19:45, Jamin Cleveland wrote:
> I've scoured the docs and cannot find any built-in functionality (web or
> cli) for changing the default Ticket ID.  Much like getting checks for a
> new checking account at a bank, I would like to start our trouble
> tickets at something a bit higher (like a couple thousand higher) than
> 1.
> 
> Any ideas on a quick and easy way to increment this variable by hand?

Taking a quick peek at my (postgres) database, I've got a sequence
called tickets_id_seq; changing this would do the trick I would've
thought.

Robie.




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