[rt-users] Multiple email addresses

Robie Basak robie at principle.co.uk
Thu Aug 8 04:30:00 EDT 2002


On Tue, 2002-07-16 at 14:32, Goldowsky, Boris wrote:
> Is there any way to give a user more than one email address?  Some people
> send in requests from two different email accounts, and it would be nice to
> be able to group the requests together as a single requestor.
> 
> Alternatively, is there a place I could hook in a script to rewrite email
> addresses as they come in, to render them into a canonical form?  Any
> examples of such a function?

Take a look at the CanonicalizeAddress function in etc/config.pm.

Robie.




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