[rt-users] Meaningful From: address

Robie Basak robie at principle.co.uk
Fri Aug 9 07:05:47 EDT 2002


On Fri, 2002-08-09 at 11:38, francisv at dagupan.com wrote:
> Whenever RT responds to an e-mail, it appears as -- "help" <help at address>. I
> know that "help" is a queue but can I make it appear as a different name to
> the rest of the world? (i.e. Customer Support <help at address>)

Just putting it into the Description box in the Queue configuration
worked for me.

Robie.




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