[rt-users] How RT interfaces with email

[Phil Homewood]

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Crazy Diamond wrote:
>   I'm confused as to how RT works with email.  What i want to do
> for now is have RT send out email to the requestor whenever someone
> replies to a ticket or when someone closes a ticket.  Is this possible?
> The instructions on the fsck seem to show how to set up email so that
> people can email the rt system to create tickets(which i don't want to
> do just yet).

http://fsck.com/rtfm/article.html?id=2#50
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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