[rt-users] RT2 Speed/performance problems.

Aleš Mustar alesh at opensource-technologies.com
Wed Aug 21 04:06:10 EDT 2002


Sorry to say this (don't want to start any flame war), but yer one hell
of a lazy admin. What the hell do they pay you for?

If you want to pull out the best of PHP, mysql, etc... There is more to
it then just simple ./configure ; make ; make install.

I admit that first i thought RT was a nightmare to set up, now I don't
anymore... 

A.


-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com] On Behalf Of Maren S. Leizaola
Sent: Tuesday, August 20, 2002 10:14 AM
To: Dave Rolsky
Cc: David C. Troy; Rt-Users (E-mail)
Subject: Re: [rt-users] RT2 Speed/performance problems.


On Tue, 20 Aug 2002, Dave Rolsky wrote:

> On Tue, 20 Aug 2002, Maren S. Leizaola wrote:
>
> > Well I've optimized the tables when stuff has been deleted but other

> > than that I am using mysql default installation. A totally dedicated

> > machine.
>
> The default mysql config uses very little memory and doesn't take 
> advantage of multiple processors as well as it could.  Actually tuning

> MySQL can have a big impact.
>
> I'd also recommend to anyone that they either use Mason 1.05 or 
> 1.1201, but not 1.10 or 1.11.  1.12 is also fine except it doesn't 
> work with Perl 5.00503.  The 1.10 and 1.11 releases have memory leaks 
> that can suck up some decent memory, so up- or down-grading is 
> definitely recommended.  If you're not using Mason for other 
> development, there's little reason to upgrade from 1.05 for those 
> currently using . 1.12 does offer a lot of cool new features, but it's

> also slower.
>
> Of course, the chances that Mason was the bottleneck in Maren's case 
> are very small, since RT is most likely going to be DBMS-bound once 
> more than a small number of tickets have been created.

Dave,
	Maybe I am picky our just a lazy admin, but I believe that
decent system sould be maintainable, should be able install them in a
snap, reconfigure them, see what it is doing. You should be able to
rebuild in under one hour or less from nothing to live.

This was what I was referring to that RT2 has gone in the wrong
direction. The installation is a nightmare if you compare it to just
about any other Open source system I have had on my machines during the
past 8 years...

Look at what you have above, you have to tune, mysql, mason, the right
version, make sure that mode perl does this, make sure that apache kills
the process after etc....

I don't doubt that you guys love it and without it you would struggle.
Well maybe it is just me. I like systems software like postfix, Nuke,
that do their job and let me get on with what I should be doing.

Cheers,
Maren.


>
>
> -dave
>
> /*==================
> www.urth.org
> we await the New Sun
> ==================*/
>


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