[rt-users] Problems with RT sending email

Andrew Boyce-Lewis aboyce at phys.psu.edu
Thu Aug 29 14:43:09 EDT 2002


Hello, I am having a problem with RT in that it will send the initial 
email when a ticket is created but I can not get it to send email any 
other time (i have tried with scripts and using the "reply to requestor" 
option". There are no error logs created (or the logs that are created 
have nothing in them, i dont know if this is normal)

I am doing this install on a solaris box with apache running mod_perl. 
It is running `version 5.005_03 built for sun4-solaris`.

This is rather odd, I can not find any reference to any one having a 
similar problem.. and there are no other symptoms (web interface works 
fine).

Thanks ahead of time for any help,
		-Andrew

-- 
Andrew E. Boyce-Lewis
Systems and Network Operations
Department of Physics
7A Osmond Lab
University Park, Pa 16802
Office: (814) 865-3024
Cell: (814) 360-6868 (by permission or emergency only please)




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