[rt-users] Error when sending mail from Web

[Jesse Vincent]

Try dropping down to DBIx-SearchBuilder 0.6x.  Has anyone else seen this
issue pop up? It's related to the new error handling in
DBIx-SearchBuilder 0.7x, but I'm not quite sure what's going on just
yet.

	-j


On Fri, Dec 13, 2002 at 11:40:42AM +0100, Jean-Eric Cuendet wrote:
> Hi,
> I have installed RT 2.0.15 under Pg 7.3.
> Quite everything works well except that when I create a ticket or 
> reply/resolve a ticket ON THE WEB (mail works well), I have errors.
> 
> 
> 
> When creating a ticket from the web:
> 
> Can't bind a reference (Class::ReturnValue=HASH(0xc26c524)) at 
> /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm line 376,  line 
> 103.
> 
> Stack:
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:376]
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:319]
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:636]
>  [/opt/rt2/lib/RT/Ticket.pm:342]
>  [/opt/rt2/WebRT/html/Ticket/Display.html:87]
>  [/opt/rt2/WebRT/html/autohandler:58]
> 
> 
> 
> 
> When resolving a ticket, the status is changed (see it in the history) but 
> the comment is not recoded. Error I get:
> Can't bind a reference (Class::ReturnValue=HASH(0xc296f5c)) at 
> /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm line 376,  line 
> 107.
> 
> Stack:
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:376]
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:837]
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:761]
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record/Cachable.pm:106]
>  [/opt/rt2/lib/RT/Record.pm:140]
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:782]
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:708]
>  [/opt/rt2/lib/RT/Transaction.pm:93]
>  [/opt/rt2/lib/RT/Ticket.pm:2773]
>  [/opt/rt2/lib/RT/Ticket.pm:1740]
>  [/opt/rt2/lib/RT/Interface/Web.pm:347]
>  [/opt/rt2/WebRT/html/Ticket/Display.html:139]
> 
> 
>  [/opt/rt2/WebRT/html/autohandler:58]
> 
> 
> Any idea?
> Thanks
> -jec
> 
> 
> 
> 
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