[rt-users] Mail loop

[Daniel F. Chief Security Engineer -]

Why 2.0.14 would be my version :)

does one of these fix it. 
http://www.fsck.com/pub/rt/contrib/2.0/UpdateSquelch/
http://www.fsck.com/pub/rt/contrib/2.0/AutoReplySquelch.tgz

Thanks for all the help. 

On Monday 30 December 2002 15:05, Vivek Khera wrote:
> >>>>> "DFCSE" == Daniel F Chief Security Engineer <-"
> >>>>> <danielf at supportteam.net>> writes:
>
> DFCSE> Has anyone on this list run into a mail loop with another
> DFCSE> autoresponder.  Is there someway to setup RT or Sendmail to
> DFCSE> detect the loop and stop sending mail to the autoresponder.
>
> What version of RT?
>
> I actually had some Klez variang hit my support queue with the return
> address as the other address to which it listens, resulting in about
> 45,000+ attachments to one particular ticket, and a very full mail
> queue and mailboxes for the admins.  Not a pretty sight.
>
> It turned out to be a bug in the 2.0.14 loop detector (or somewhere
> along the chain of code that comprizes it.)
>
> Now, if this autoresponder discards the entire original mail and
> creates a new one with its contents, then you're hosed.  There's no
> way to detect that it was in response to something you sent...

-- 
Daniel Fairchild - Chief Security Engineer | danielf at supportteam.net
The distance between nothing and infinity is always the same no matter how 
close you get to nothing.