[rt-users] CONTRIB: Quickpicks v0.3 for WebRT

[Rob Walker]

On Tuesday 12 February 2002 16:11, Jim Meyer wrote:

> Here's a greatly improved version of Quickpicks, with the following
> improvements:

Thanks for the great module!

I _may_ have some more questions for this, but before I do, I have a question 
about one of the queries.

Here are the queries, probably with mail composer munging.

<option 
value="/Search/Listing.html?ValueOfOwner=2&ValueOfStatus=stalled&ValueOf
Status=open&ValueOfStatus=new&StatusOp=%3D&OwnerOp=%3D&ValueOfQueue=2&QueueOp=%3
D&RowsPerPage=50&NewSearch=1&TicketsSortBy=Owner&TicketsSortOrder=ASC">  
Un
resolved Helpdesk Tickets</option>


<option 
value="/Search/Listing.html?ValueOfStatus=stalled&ValueOfStatus=open&Val
ueOfStatus=new&StatusOp=%3D&RowsPerPage=50&NewSearch=1">  All Unresolved 
Ti
ckets</option>

Why does the first query have a ValueOfOwner setting?  With it, the query 
returns odd things, without it, it looks like it works.

If the second query differs from the first only by the queue we are looking 
at, why are the queries so different from one another?

rob