[rt-users] Altering status and corresponding with Jumbo page

[Jesse Vincent]

That's been fixed. I believe in 2.0.9.


On Wed, Jan 02, 2002 at 04:03:50PM -0600, Travis Campbell wrote:
> (I've been blind when reading the buglist before.  If this is already
>  documented please point me to the bug.  If it's fixed, even better)
> 
> We noticed earlier this week that RT2.0.8_02 is reopening a ticket if you
> 
> * set the status to resolved in Jumbo->Modify ticket
> 
> AND 
> 
> * correspond with the requestor in Jumbo->Update ticket.
> 
> It looks like RT is doing the updates out of order (setting the status
> to resolved, updating the transaction table with the correspondence, and
> then reopening the ticket because of the correspondence).  I think it should
> be updating the transaction with the correspondence and then doing the 
> status update.
> 
> Bug?  Feature?  
> 
> Travis
> -- 
>  Travis Campbell  -  Unix Systems Administrator =      travis at beast.amd.com
>     5900 E. Ben White Blvd, Austin, TX 78741    =   travis.campbell at amd.com
>     TEL: (512) 602-1888  PAG: (512) 604-0341    =   webmaster at beast.amd.com 
> ============================================================================
>       "Does anything work as expected?"  Yes.  An axe through the CPU.
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.