[rt-users] Requestors email in the queue template

Bolivar Geraldo bgeraldo at sockeye.com
Wed Jan 2 18:20:07 EST 2002


I'm running RT 2.0.9.  Is there a variable or flag that will give me the
requestors email address in the mail templates in RT?  For instance, in
the default template there is the following:

{$Ticket->Subject()} -> which will give me the Subject of the ticket submitted.

I wanted to know if there was one for getting the requestors email
address.  I tried {$Ticket->Requestor()}, but that didn't work.

Please help.

-- 
Bolivar Geraldo (Junior)
NOC Analyst
Ph: 617-559-4031
Cell: 617-699-4315
E-mail: bgeraldo at sockeye.com
Pager: bgeraldo-pager at sockeye.com

Sockeye Networks, Inc.
275 Grove St., Suite 1-120
Newton, MA 02466-2272 
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