[rt-users] rt2.0.9 times out/segfaults

Bob Apthorpe arclight at jump.net
Sat Jan 5 09:55:55 EST 2002


Hi,

You might try running Apache under 'strace' ('truss' under Solaris) 
and repeating whatever causes the segfaults. I've needed to do this 
to resolve mysterious Apache problems before.

-- Bob

On 5 Jan 2002, at 16:32, Calvin Browne wrote:

> > 
> > Hi all,
> > 
> > happy new year, and thanks for an unbelievable product.
> > 
> > we're running rt 2.0.9 on redhat 7.2, with postgresql-7.1.3-2,
> > and sendmail-8.11.6-3.
> > 
> > I'm getting
> > 
> > [Wed Jan  2 10:07:19 2002] [notice] child pid 17354 exit signal
> > Segmentation fault (11)
> > 
> > under a weird circumstance, and I'm hoping someone will have some
> > clues as to where I can look.
> 
> Ok,
> 
> I've recompiled apache without DSO support. Same thing, and I still
> get the segmentation fault :(
> 
> Apache is apache_1.3.22, mod perl is mod_perl-1.24_01.
> 
> > 
> > The above occurs only for one user (myself :) ) when trying to reply
> > to tickets or create new tickets. I get nothing but blank files in
> > /tmp/*. I think it started to occur when I had replied to another
> > (totally unrelated) ticket, and then interrupted the browser by
> > pressing the stop key. Any ideas? Clues as to where I might look?
> > debugging I can turn on?
> > 
> > (BTW, we've been running RT2 for about 3 months now, and have over
> > 7000 tickets logged - this is the first hint of a problem we've
> > had).
> > 
> > --Calvin
> 
> Anyone have any ideas, debugging I can turn on? I'm pretty sure
> that its not the DSO segfault any more.
> 
> My next step is to dump the database, but I'd appreciate any ideas
> before I go down that route.
> 
> --Calvin
> 
> ------------------------* My opinions are mine
> *------------------------------
>  Calvin Browne calvin at UniForum.org.za c at lvin.co.za
>                Office phone: 080 314 0077        +27 11 314-0077
>                http://orange-tree.alt.za Mobile: +27 83 303-0663
>                Call me for Linux/Internet consulting 
> ----------------------------------------------------------------------
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