[rt-users] From address for correspondance

Daniel Foster daniel at 34SP.com
Mon Jan 7 06:44:49 EST 2002


Hi,

I have been trying to get RT (2.0.11) to set the from address of correspondance
sent from a queue to
"34SP.com support" <rt at 34sp.com>

(The address will be changed to our real support address once RT goes into live
service)

The only way I've found to do this is to call the queue '34SP.com support' and
set the correspondance address to 'rt at 34sp.com'.  Ideally I'd like to have the
queue named 'support' and set something else to affect the from address.  I
tried setting the correspondance address to '"34SP.com support" <rt at 34sp.com>'
but that didn't do the trick.

Does anyone know how to do this?

-- 

Daniel Foster
daniel at 34SP.com




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