[rt-users] Pros Only - Install Problem

Joel Webb joel at webbgroup.net
Mon Jan 7 16:16:50 EST 2002


It was helpful to know that the Makefile needed to be edited. But the README doesn't
say that. Also it still craps out using the third prompted password for the rt_user
which should be the default rt_pass that is in the Makefile. The bad part of this is
that if the config file already knows the password, is it prompting me.

Anyway the output is saying:

Access denied for rt_user at localhost (Using Password: YES) at tools/initdb line 144,
<STDIN>line 1

Any ideas??

seph (seph at commerceflow.com) wrote*:
>
>> The installation script craps out because my MySQL server has very
>> scrict permissions against the root user. In addition to trying to
>> do the install here. I also tried creating the permissions before
>> the 'make install'.
>
>I had a problem similer to this. I solved it by stepping throug the
>make file and initdb script to see what was going on. IIRC it prompts
>you for the dba name and the rt user name. the former is used to
>create the database and to create the rt user, and you get a bunch of
>password prompts.
>
>Instead of fighting with acls, I found it easiest to create an
>rt-admin at rt-host account with full permission which I let rt use to
>install what it needed, then I blew away it's permissions. (it's used
>only at install time) hasn't been a problem yet.
>
>seph
>
--
Respectfully,

Joel Webb
WebbGroup Network Systems LLC
www.webbgroup.net
336.841.7241






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