[rt-users] new install problem

Darrin Walton darrinw at nixc.net
Tue Jan 8 10:45:24 EST 2002


Also, this machine is a FreeBSD 4.4 box, with Sendmail 8.11.6 (new
install, upgrade will be coming shortly),  Apache 1.3.12, MySQL 3.23.42.

The machine has 512M of ram.

On Tue, Jan 08, 2002 at 10:35:46AM -0500, Darrin Walton wrote:
  |+ I haven't run across this problem before, and didn't see mention of it in
  |+ the archives I checked (though I could just be blind and missed it).
  |+ 
  |+ Here is the error I get from the mailer when I try to mail one of the
  |+ ticketing system queues:
  |+ 
  |+    ----- The following addresses had permanent fatal errors -----
  |+ "|/usr/tickets/bin/rt-mailgate --queue 'General Queue' --action
  |+ correspond"
  |+     (reason: 255)
  |+     (expanded from: service)
  |+ 
  |+    ----- Transcript of session follows -----
  |+ Can't do setuid
  |+ 554 5.3.0 unknown mailer error 255
  |+ 
  |+ --g08AadM00357.1010486199/tickets.xram.com
  |+ Content-Type: message/delivery-status
  |+ 
  |+ Reporting-MTA: dns; tickets.xram.com
  |+ Arrival-Date: Tue, 8 Jan 2002 10:36:39 GMT
  |+ 
  |+ Final-Recipient: RFC822; service at develop
  |+ X-Actual-Recipient: X-Unix; |/usr/tickets/bin/rt-mailgate --queue 'General
  |+ Queue
  |+ ' --action correspond
  |+ Action: failed
  |+ Status: 5.0.0
  |+ Diagnostic-Code: X-Unix; 255
  |+ Last-Attempt-Date: Tue, 8 Jan 2002 10:36:39 GMT
  |+ 





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