[rt-users] minor rt2 errors

Mat mwatson at netspace.net.au
Wed Jan 9 14:39:55 EST 2002


Hi,

 This really sounds like you just havent got granted the right
"CreateTicket" to everyone for your general queue. You will probably also
want "ReplyToTicket" for everyone as well, otherwise they wont be able too
:)

Mat.


> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Steve Poirier
> Sent: Thursday, 10 January 2002 5:44 AM
> To: Mathew Anderson
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] minor rt2 errors
>
>
> Hello Mathew,
>
> :_RT::CorrespondAddress.not.set
> is listed in your error message, its in etc/config.pm
>
> Also make sure you correctly configured rights in the web interface
> __
> Steve Poirier
>
>
> ----- Original Message -----
> From: "Mathew Anderson" <mathew at osogrande.com>
> To: <rt-users at lists.fsck.com>
> Sent: January 10, 2002 03:17
> Subject: [rt-users] minor rt2 errors
>
>
> >
> > Hello all!  We have moved from an older version of rt to rt2  wow.. nice
> > web interface.
> >
> > Rt 2.0.9 is th version, it is running on a redhat 7.2 box.
> With qmail as
> > the mailer.
> >
> > here is what the mail logs are telling me:
> >
> > @400000003c3c14cf276a0cbc delivery 48: success:
> >
> No_permission_to_create_tickets_in_the_queue_'general'.qmail-injec
> t:_fatal:
> >
> _unable_to_parse_this_line:/From:_RT::CorrespondAddress.not.set/Cr
> eate_faile
> d:
> >
> _0_/_0_/_No_permission_to_create_tickets_in_the_queue_'general'._d
> id_0+0+1/
> > @400000003c3c14cf2a41b214 status: local 0/10 remote 0/20
> >
> > any ideas?
> >
> > thanks!
> >
> > -Mathew
> >
> >
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
>
>
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