[rt-users] Search tickets by content

Michael D. Stackhouse mstackhouse at samsa.com
Wed Jan 16 08:05:47 EST 2002


Perhaps I'm thick, but I what we're trying to do is search for any words that
are in the ticket comments.  To me "match/does not match" implies an exact
match vs. a "like" lookup.  Am I looking at this thing correctly?

Mike

"Peter E. Popovich" wrote:

> > Is there a capability to search for tickets by comments in the tickets?
>
> I think the search field "Ticket content [matches | does not match]
> data_field" does what you're referring to.
>
> http://fsck.com/rt2/Search/Listing.html
>
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