[rt-users] Requestor logon?

[Grant Miller]

(running RT 2.0.11 on Solaris 2.6)


How do I configure the access to a queue to allow a Requestor to view
their ticket in that queue?  The Requestor does not have a RT account.

I have SeeQueue, CreateTicket, ShowTicket, ShowTemplate, ShowScrips 
turned on for pseudogroup Everyone in this queue.


And could someone please fill in the spots in the documentation that describes
what a Watcher, AdminCC, CC, etc are and what you would use them for?  Thanks.


-- 

-Grant Miller    grant at pico.apple.com      x42917

 Unix Systems Admin, Engineering Compute Services
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