[rt-users] how can i set Default ACLs ??

Adrian Chadd adrian at creative.net.au
Fri Jan 25 08:44:12 EST 2002


On Fri, Jan 25, 2002, Darrin Walton wrote:
>   |+ "No permission to create tickets in the queue 'support'.Create failed: 0 / 0 
>   |+ / No permission to create tickets in the queue 'support'."
>   |+ 
>   |+ In the archive, i have found similar question with answer "You need to set 
>   |+ the Default ACLs per the Installation and Configuration guide".
>   |+ 
>   |+ So: HOW CAN I DO THAT ??
> 
> You have to grant user rights.  

Hi,

As an administrative user, select the Queue in the
configuration section, and then the queue in question.

Select "group rights".

There'll be an "Everyone" section - you'll need to grant
"Everyone" the "Create Ticket" (and possibly "Reply-To Ticket")
right.

Then save, and try it.

HTH,



Adrian

-- 
Adrian Chadd			"The first rule of optimisation:
<adrian at creative.net.au>	  Don't do it, and at least don't
				    do it yet." -- Stefan Axelsson




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