[rt-users] Friendly "To:" Lines in email headers

Sherry M. Rogers smrogers at socrates.Berkeley.EDU
Wed Jan 30 16:50:25 EST 2002


the RT conf file implies that if you use sendmail it isn't possible to
get "To:" lines displayed in the email message which RT creates.

Is this true?  Do we have to switch to qmail?

Without "To" information, it makes it hard for the cc'd support people
to know where the mail was directed (unless they go into the RT system)

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Sherry M. Rogers                 University of California, Berkeley
System & Network Security        phone (510)642-7157
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