[rt-users] Modifying domain on RT replies

Beachey, Kendric Kendric.Beachey at garmin.com
Thu Jan 31 16:10:25 EST 2002


> From: Joshua Ayson [mailto:emerald at u.washington.edu]
> 
> I'm wondering if I could get some advice for modifying the domain on
> e-mails that RT sends.
> 
> I just want to shorten it from:
> 
>  RT_user at xxx.yyy.zzz
>    to
>  RT_user at yyy.zzz

I have a semi-related issue.  Our rt instance lives on a box called
"nairobi", but we set up an IP alias for it called "rt".  So if you send
mail to "queue at rt.blah.com", it will arrive in the right place.

And I have set up the queues in rt to think that their
correspondence/comment addresses are in that form, "queue at rt.blah.com".

But when RT sends out mail, it always comes from "queue at nairobi.blah.com".

Anyone know how to make RT send mail from the address the way I set it up?
Or does the MTA step in and change it, so it's out of RT's hands?  (In which
case, how do I make sendmail leave it alone?)

Thanks for any help...

Kendric Beachey
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