[rt-users] how to delete user

[Anton Krall]

I also have another question.. Dead tickets... Im trying to do a search
on tickets.. And I cann see all.. Open, new, resolved but no dead :))
how can I see what tickets are marked dead???

Whenever I do a search and I input status = dead nothing comes up when
in fact I know I have dead tickets...

Any ideas?

__________________________________________________________________
Anton Krall
Intruder Consulting
 
email: akrall at intruder.com.mx
Celular: 044-555-105-5160
ICQ#: 4979450

 


-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com] On Behalf Of Greg Dickerson
Sent: Viernes, 05 de Julio de 2002 10:50 a.m.
To: Anton Krall; 'Darrin Walton'
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] how to delete user


I have the same thought's. After running for ~1 year now offering public
support we now have a very large Users table. This will be an issue down
the road as that table grows.

So to all you RT guru's is there a way to find out if users that no
longer have tickets(I.E. spam that was deaded but users remains) can be
removed? *safely*

Greg
--------
Greg Dickerson
Support Manager
O'Reilly & Associates, Inc.
1005 Gravenstein Highway North
Sebastopol, CA 95472
T: (707) 827-7000 / (800) 998-9938
F: (707) 829-0104
www.oreilly.com


----- Original Message -----
From: "Anton Krall" <akrall at intruder.com.mx>
To: "'Darrin Walton'" <darrinw at nixc.net>
Cc: <rt-users at lists.fsck.com>
Sent: Wednesday, July 03, 2002 7:13 PM
Subject: RE: [rt-users] how to delete user


> Sounds good to me....
>
> __________________________________________________________________
> Anton Krall
> Intruder Consulting
>
> email: akrall at intruder.com.mx
> Celular: 044-555-105-5160
> ICQ#: 4979450
>
>
>
>
> -----Original Message-----
> From: rt-users-admin at lists.fsck.com 
> [mailto:rt-users-admin at lists.fsck.com] On Behalf Of Darrin Walton
> Sent: Miércoles, 03 de Julio de 2002 08:49 p.m.
> To: Anton Krall
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] how to delete user
>
>
>   |+ Hmmm if its not support internally, Id rather leave it like
that..
>   |+ Anyway, users is not listed if the access RT flag is off so.. No 
> problem
>   |+ there right?
>
> Right.  Besides, RT does not email users a password, so they couldn't 
> log in anyway.  It is just the current way RT keeps track of who has 
> opened tickets in the past.
>
> -darrin
>
>
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