[rt-users] How-To Change status words instead their interpretation

[Harald Wagener]

Michele Hershey wrote:

> The STATUS words given are great, but to conform to our CM we need to
> "change" them and not just how they are interpretted.
>
> I'm fumbling through some of the docs.
>
> Any help would be greatly apprecaited.
>
> Thanks,
> Michele

The easiest way would be _not_ to change the status words at all (major
hassle), but to add keywords that are according to Your CM (whatever that is).

Regards,
    Harald

--
Harald Wagener*An der Alster 42*20099 Hamburg*http://www.fcb-wilkens.com


-------------- next part --------------
A non-text attachment was scrubbed...
Name: hwagener.vcf
Type: text/x-vcard
Size: 202 bytes
Desc: Card for Harald Wagener
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20020718/79949c78/attachment.vcf>