[rt-users] Duplicate mail problem

[Richard Massa]

I don't think I have configured any scrips, so its just the ones that come
with RT:

OnCreate AutoreplyToRequestors with template Autoreply 
OnCreate NotifyAdminCcs with template Transaction 
OnCorrespond NotifyAllWatchers with template Correspondence 
OnComment NotifyAdminCcsAsComment with template AdminComment 
OnComment NotifyOtherRecipientsAsComment with template Correspondence 
OnCorrespond NotifyOtherRecipients with template Correspondence 

On Tue, Jun 18, 2002 at 08:58:51AM +0100, Simon Cozens wrote:
> Richard Massa:
> > It seems that tickets/correspondence generated in the WebRT interface are
> > emailing more than one copy, yet there is only one copy in the database.  My
> > email system is qmail, and I have sendmailpipe, sendmailpath, and sendmailargs
> > set correctly.  Does anyone know what might be happening?
> 
> What scrips do you have?
> 
> -- 
> I think of AI as the study of programming situations where either don't
> know what you want, or don't know how to get it.
>     - Sean Burke
> 
> _______________________________________________
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
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