[rt-users] latency when creating/updating tickets

Joseph Spenner joseph85750 at yahoo.com
Tue Mar 5 10:34:04 EST 2002


When I first starting using RT last year,
creating/updating tickets was quick.  Now, when
creating or updating an existing ticket, RT takes
about a minute to complete the task.  However,
viewing/searching tickets is instant.  I currently
have about 100 tickets in my database, and this
latency has slowly been getting worse.  I'm using
postgres, and it runs on the same system as RT.  If I
run 'top' during the latency, I see no processes
taking any significant CPU.

My system is a P500, 256M, RH6.2, kernel  2.2.12-20.
PostgreSQL 7.1.3, rt.2.0.5_03

Any tips, tweeks, or patch updates that might fix?

Thanks!


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