[rt-users] Two problems

[Bruce Campbell]

On 12 Mar 2002, Marc Beyer wrote:

> Entering the ticket number and clicking "Goto ticket" brings up the
> ticket for display. And I can edit it, close it, everything. It just
> refuses to appear in the summary.

You need to give each user the 'SeeQueue' Right.  Note that applying
'SeeQueue' to any group that the user is in doesn't quite work ;)

Regards,

-- 
                             Bruce Campbell                            RIPE
                   Systems/Network Engineer                             NCC
                 www.ripe.net - PGP562C8B1B                      Operations