[rt-users] CC cant modify tickets

[seth]

Hello,

 I am having an issue where if there are multi-Cc's in the email that 
opens a ticket the other CC's cant modify the ticket.  The  permission 
denied comes from line 1720 of the Tickets.pm.

Currently under queue/group permissions I have CC set to

DeleteTicket,ModifyTicket,OwnTicket,ReplyToTicket,SeeQueue,ShowTicket,WAtch,CommentOnTicket,CreateTicket.

I actually set every permission to on at one point to test and was still 
getting that permission denied.

any ideas?

thanks

seth


seth at ttsg.com