[rt-users] RT Performance Problems

[Bob Apthorpe]

On Wednesday 20 March 2002 02:21, you wrote:
> Hi !
> We have got a performance Problem concerning the creation of tickets:
>
> We are running RT 2.0.7
> and postfix.

Upgrade to RT 2.0.11 or later. These versions have better indexing on the 
MySQL tables which dramatically increases database performance. You can 
probably apply these db changes without upgrading but this will require some 
manual SQL queries. It may be easier just to upgrade rather than find and 
apply the new indexing queries directly.

-- Bob