[rt-users] Mail Gate Problem - Aliases

[Ferguson, Kevin]

change the group for config.pm to rt (or whatever group RT is in) 
and chmod 640.


> > well chmod 644 on confing.pm from /mon/etc
> > should work  
> 
> ... and give everybody read-access to the password of the database.
> 
> I remember some articel about it in the archive, but I am not 
> sure wether it
> was
> 
> http://lists.fsck.com/pipermail/rt-users/2001-December/005542.html
> 
> or something else, that shows how to fix the problem.
> 
> Regards,
> 
> Benne
> 
> 
> > On Thu, 14 Mar 2002 20:18:43 -0500
> > CJ Lynce <cjlynce at twinsburg.lib.oh.us> wrote:
> > 
> >> Hi there... I'm recently set up RT2... got all the aliases 
> typed out...
> >> and tried to send a message to the mail gate... But it 
> fails everytime.
> >> I'm looked up on the lists, and found out about smrsh...  
> So i put a
> >> symlink to /usr/lib/sendmail.d/bin (where smrsh looks...) 
> and still,
> >> nothing happens..
> >> 
> >> I'm running SuSE 7.3 w/2.4.17d (selfcompiled)...   Can anyone help?
> >> 
> >> This is the error mail I'm getting
> >> 
> >> -------------
> >>    ----- The following addresses had permanent fatal errors -----
> >> "|/usr/rt/bin/rt-mailgate --queue general --action correspond"
> >>     (reason: 2)
> >>     (expanded from: <rt at tpl005.twinsburg.org>)
> >> 
> >>    ----- Transcript of session follows -----
> >> Can't locate config.pm in @INC (@INC contains: /usr/rt/etc 
> /usr/rt/lib
> >> /usr/lib/perl5/5.6.1/i586-linux /usr/lib/perl5/5.6.1
> >> /usr/lib/perl5/site_perl/5.6.1/i586-linux
> >> /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl .) at
> >> /usr/rt/lib/RT/Interface/Email.pm
> >> line 105.
> >> BEGIN failed--compilation aborted at 
> /usr/rt/lib/RT/Interface/Email.pm
> >> line 105.
> >> Compilation failed in require at /usr/rt/bin/rt-mailgate line 30.
> >> BEGIN failed--compilation aborted at 
> /usr/rt/bin/rt-mailgate line 30.
> >> 554 5.3.0 unknown mailer error 2
> >> 

<snip>