[rt-users] [netaktiv.com #100] RT email and the ISO-8859-1 characters

Stephane Bortzmeyer bortzmeyer at netaktiv.com
Mon Mar 25 09:46:08 EST 2002


On Mon, Mar 25, 2002 at 12:11:06PM +0100,
 Stephane Bortzmeyer <bortzmeyer at netaktiv.com> wrote 
 a message of 19 lines which said:

> When RT mails us, it does not add headers such as:
> 
> Content-Type: text/plain; charset=iso-8859-1
> Content-Transfer-Encoding: 8bit
> 
> and therefore, composed characters (Latin-1 charset) are garbled.
> 
> What is the proper way to add such headers:

I forgot to say that adding the MIME headers to the template does not
work since RT messes with MIME headers (to handle multipart mail, I
presume).





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