[rt-users] Extracting time worked

[Alexander, John]

I'm trying to extract time worked in a Stats report.  It seems to me that to
add up the time worked on resolved tickets in a given queue, the line from
the Resolution.html 

% $total += ($_->ResolvedObj->Unix - $_->CreatedObj->Unix) for @tix;

would should be changed to add up all the time worked.  What is it that I
need to access to obtain this information?  Is it TimeWorked???


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John Alexander                          john.alexander at fortrex.com
Network Security Operations       phone: 301-977-6966
Fortrex Technologies, Inc            fax:     301-947-3539
Gaithersburg, MD
http://www.fortrex.com

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