[rt-users] Re: watchers

[Brian May]

oops, sorry about my reply to my question...

On Fri, Mar 22, 2002 at 01:34:28PM +1100, Brian May wrote:
> Under Configuration -> Queues -> Watchers, you can configure Cc and
> Adminstrative CC watchers. The user in question has both Watcher and
> WatcherAsAdminCC privs.
> 
> However, I cannot seem to make any changes here take affect.
> If I look at a ticket, it has no CCs or AdminCCs listed, nor they

I think this is normal.

> receive any comments. My scripts are setup using the defaults:

Strange. This seems to be working now...

> Also, I am trying to work out what the scripts do. Most of them
> seem to be obvious, but ones like "NotifyOtherRecipientsAsComment"
> aren't. What is an "Other Recipient"? How does this defer
> from "NotifyOtherRecipients?".

This question still stands.

> Oh, can you please send CCs to me, so I dont accidently miss
> any replies. Thanks.
-- 
Brian May <bam at snoopy.apana.org.au>