[rt-users] Mail timeout - Postfix

[Frances Russell]

Fixed it. Sorry for burdening the list.

I think these were the problems:

* Moved the RT aliases to a separate alias_map file owned by the RT user (so its not   
  processed by user "nobody" because /etc/postfix/aliases is owned by root).
* Also used 'sendmailpipe' for the $MailCommand (with -t in the arguments).

Frances


  On 30 Mar 2002 at 18:33, Frances Russell wrote:

> I am running RT 2.0.11 on RH 6.2 with Postfix and Procmail.
> 
> When I send an email to any rt queue, 2 things happen:
> 
> 1. A ticket is correctly created in RT.
> 
> 2. The message sits in the postfix mail queue until it times out, then a postfix timeout 
> message bounces back to me.
> 
> The error in the maillog is:
> 
> Mar 30 18:43:25 x-web postfix/smtpd[22290]: timeout after CONNECT from localhost 
> [127.0.0.1]
> 
> The error in the Postfix bounce message is:
> 
> <it at x-web.rt2.msi.com.au>: Command time limit exceeded: "
>     /var/www/rt2/bin/rt-mailgate --queue general --action correspond"
> 
> Is this related to Postfix permissions? If so, can anyone tell me what permissions and 
> ownerships I need to set?
> 
> Thanks
> 
> Frances
> 
> 
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