[rt-users] Changing ticket status on correspondance...

[Sebastian Flothow]

At 13:10 Uhr +1000 17.5.2002, Phil Homewood wrote:
>     if (
>         ($TicketAsSystem->Status ne 'open') and
>         ($TicketAsSystem->Status ne 'new') and
>         ($TicketAsSystem->Status ne 'stalled')
>        ) {

It seems to me that this would prevent the ticket from getting 
auto-opened when the requestor replies.


-- 
Sebastian Flothow
sebastian at flothow.de
#include <stddisclaimer.h>