[rt-users] Using RT in help desk mode

francisv at dagupan.com francisv at dagupan.com
Wed May 29 05:27:59 EDT 2002


Hi,

I was thinking of using RT for our phone-in customer support. How would a
typical RT installation be for this kind of scenario?

---
 francis a. vidal [bitstop network services] | http://www.bitstop.ph
 streaming media + web hosting               | http://www.keystone.ph
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