[rt-users] ticket reassinging, 3rd party.

[Chris Johnson]

On Wed, 29 May 2002, Ferguson, Kevin wrote:

> 
> 
> Aarrgh. temporary brain freeze... sorry about that.
> 
> You can assume the ownership of a previously owned ticket by
> displaying the ticket and clicking on "Steal" in the upper
> right-hand corner under "GoTo".  
> 
> -k
> 

     Man, talk about the fine print.  I never saw that.  And how
wonderfully undocumented.  At least I can't find it.  I searched the
user guide, the admin guide, and the FAQ.  Seems to work though.
Thank you.  

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