[rt-users] Problem with email FROM/SENDER fields

[Ayal Itzkovitz]

Hi All.

We're using QMAIL as our mail server.

In all emails generated by the RT system we receive the following fields:
From: "Support" <support at mysite.com>
RT-Ticket: My TroubleTicket #43
X-Mailer: Perl5 Mail::Internet v1.33
Reply-To: support at mysite.com
Precedence: bulk
RT-Originator: ayali at ayali.com
To: ayali at ayali.com
Sender: nobody <nobody at access.mysite.com>

Note that there is a "Sender:" field set to be nobody (our apache server
runs in "nobody" user).

When receiving this automatically generated email, the user sees in the
From: field, a text like:
"nobody [nobody at access.mysite.com] on behalf of Support
[support at mysite.com]"

This is very annoying!

We would prefer to see the From field only and ommit the "Sender" field at
all!

Can anyone suggest/help??

Thank you,
Ayal.
--
ayali at ayali.com