[rt-users] Problems on replying

[Mariana Martins Lopes]

Hello!
I dont' undestand what's happening with RT.
when I reply to a ticket, on the web interface, it doesn't send an email
to the requestor. 
I know that my RT is sending emails, because I have the "autoReply"
turned on and it works. 

Also I have the following permissions:
*Configuration-Queues-Group rights-AdminCc      ReplyTo Ticket   (I'm
replying with an AdminCc user)
*Configuration-Global-Everyone		ReplyTo Ticket 

Can you help me?
Thanks, Mariana