[rt-users] Problem with email FROM/SENDER fields

[Ayal Itzkovitz]

Andy:

It still doesn't work for me with qmail. Which $SendmailArguments are you
using ??

It seems that my qmail does not add "Sender:" field when I send directly,
but it *does* add it when sent through the RT system.

my config.pm:
$MailCommand = 'sendmailpipe';
$SendmailArguments="-oi -t";
$SendmailPath = "/usr/sbin/sendmail";   (/usr/sbin/sendmail ->
/var/qmail/bin/sendmail)

thanks,
Ayal.
--

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Andy Coates andy at bribed.net
Mon, 11 Nov 2002 10:15:03 -0000

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> > > http://www.fsck.com/rtfm/article.html?id=105
> >
> > It doesn't really help if you're using Qmail and don't have
> sendmailpipe
> > anywhere.
>
> I thought this was in the docs, but my quick search doesn't find it. I
> guess it's only been made clear on the mailing list. sendmailpipe
> isn't a command, it's a value for RT's $MailCommand variable. RT pipes
> mail directly to $SendmailPath and the right thing happens more
> often. read the comment, and make sure $SendmailPath and
> $SendmailArguments are set correctly.
>
> and as for qmail, the reason the Sender entry in the faq doesn't
> address qmail specifically, is cause qmail doesn't insert sender
> headers.

Thanks a lot for the clarification on sendmailpipe - it does indeed
remove the Sender: header with Qmail (which also confirms your second
paragraph).

Cheers,
Andy.

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Message: 13
From: "Andy Coates" <andy at bribed.net>
To: "'seph'" <seph at commerceflow.com>
Cc: <rt-users at lists.fsck.com>
Subject: RE: [rt-users] Problem with email  FROM/SENDER fields
Date: Sun, 10 Nov 2002 23:57:52 -0000

> > We would prefer to see the From field only and ommit the
> "Sender" field at
> > all!
> >
> > Can anyone suggest/help??
>
> This is *such* a common question, that it's answered in the FAQ and
> mailing list archives. Why don't you take a look there?
>
> http://www.fsck.com/rtfm/article.html?id=105

It doesn't really help if you're using Qmail and don't have sendmailpipe
anywhere.

I sometimes see addresses like queue.domain.com at domain.com, or the
common nobody at domain.com

Can't find any info on the former email address, probably qmail setup
related.  If anyone has seen it and knows how to set it up properly,
please let me know.

TIA,
Andy.