[rt-users] displaying history in resloved auto-response

[Christen R. Pacheco]

Is anyone doing this?? The boss has asked me and I am trying but don't
know if it is possible to call the history to be displayed inside the
resolved scrips template?  

-----Original Message-----
From: Odhiambo Washington [mailto:wash at wananchi.com] 
Sent: Saturday, November 09, 2002 3:10 AM
To: Christen R. Pacheco
Subject: Re: [rt-users] displaying history in resloved auto-response

* Christen R. Pacheco <cpacheco at planninggroup.com> [20021108 19:53]:
wrote:
> Hello, 
> 
> I have tried numerous ways of getting the history to display in the
> resloved auto-response template can any one assist?

I have this working but not as you mean it. I do not send the whole
history. I only send the "last correspondence". I was assisted by
some expert in the rt-users list to achieve it. You don't want to
send the whole history, including comments, do you?


-Wash

-- 
Odhiambo Washington   <wash at wananchi.com>  "The box said 'Requires
Wananchi Online Ltd.  www.wananchi.com      Windows 95, NT, or better,'
Tel: +254 2 313985-9  +254 2 313922         so I installed FreeBSD."   
GSM: +254 72 743223   +254 733 744121       This sig is McQ!  :-)


If you can't be good, be careful.  If you can't be careful, give me a
call.