[rt-users] Delete tickets

Frances Russell frussell at msi.com.au
Thu Nov 14 00:45:09 EST 2002


I need to completely delete tickets from one of our queues. This queue deals
with HR issues so there are privacy legislation considerations: We cannot
store the data even as "dead" tickets.

Is there a way to safely remove tickets from the MySQL DB?

I am using RT 2.13 on Redhat 7.2

Thanks in advance

Fran




More information about the rt-users mailing list