[rt-users] /usr/lib/rt stuff

Owen B. Mehegan omehegan at perseus.com
Tue Nov 19 11:01:51 EST 2002


Those were the instructions I tried to follow previously, specifically the
ones that refer to installing on Debian, but I seemed to get nowhere on that
front. I think I'm pretty close to getting RT working by using the Debian
package, if I can just resolve this error with "insertdata:"

DBI->connect(dbname=rt;host=localhost) failed: FATAL 1:  IDENT
authentication failed for user "www-data" at
/usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 117
Connect Failed FATAL 1:  IDENT authentication failed for user "www-data"
 at tools/insertdata line 27

Best regards,

Owen B. Mehegan
MIS Manager, Perseus Development Corp.
Landline: (781) 848-8100 x263
Mobile: (617) 285-1701
SurveySolutions for the Web:  Winner of the PC Magazine Editors' Choice
Award

-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com]On Behalf Of Phil Homewood
Sent: Monday, November 18, 2002 7:44 PM
To: rt-users at lists.fsck.com
Subject: Re: [rt-users] /usr/lib/rt stuff


Owen B. Mehegan wrote:
> If anyone knows of any pitfalls or can direct me to some "after you
install
> the package you'll need to follow these steps to make it work"
instructions,
> that would be helpful.

http://fsck.com/rtfm/
--
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances
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