[rt-users] Only mailing sometimes

Dan Anderson dan.anderson at kincaidtech.com
Tue Nov 26 17:24:06 EST 2002


I'm having a real problem getting RT (2.0.15) to send email.  When I create
a ticket via email, it creates the ticket and sends an autoreply to the
requester.  However, when I reply to the ticket, or set up other scrips that
notify different people of transactions and resolutions, no email ever gets
sent.  Has anyone seen this before?  I am using RT on a Sun box running
Solaris 8, Apache 1.3.22, and Sendmail.  Any help would be appreciated!

Dan Anderson
IT Specialist
Kincaid Technologies
wk. 719.785.2190
fax. 719.785.2199
dan.anderson at kincaidtech.com




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