[rt-users] link does not work when sent as email

[Dajani, Nader (TAG.GTS)]

Hi all,

When RT emails you something using a template (for instance the AdminComment template), there is a link in the email that should take you to the ticket number that is referenced in the email.  When I
click on this, a browser pops up asking me to login, and when I do, all I get is 'RT error -> No ticket specified.'  Then, if I try to search for that specific ticket number using the search button,
the ticket correctly loads.
If, when you click on the link in the email, RT starts to load on a browser that is already logged onto RT, the ticket will come up correctly as well.  Has anyone else run into this?

Best,
Nader