[rt-users] RT-Originator

Colin Henein rt at cmh.parliant.com
Tue Oct 15 11:15:27 EDT 2002


Hi there RT folks.

We'd like to hide the RT-Originator header that gets generated when we
reply to tickets by email.

I've found the line:

    $self->SetHeader('RT-Originator', $self->TransactionObj->CreatorObj->EmailAddress);    

in Action/SendEmail.pm, and I'd like to know if it's safe to comment
it out. Obviously commenting it out will remove the header, but I was
wondering if that header is used internally by RT (on bounces, or
future replies, or whatever).

Thanks for your help!
Colin Henein



More information about the rt-users mailing list