[rt-users] MySQL performance

seph seph at commerceflow.com
Thu Oct 17 14:52:41 EDT 2002


> I'm running RT 2.0.14 with Perl 5.6.1, MySQL 3.32.52 on a Solaris 2.6 box.  I
> have 13800 tickets in my RT database and it's a little slow at times (15 
> seconds to bring up a ticket in the web UI).

One of my RT installs is very slow (over 15 seconds) to bring up an
update ticket screen (like comment on ticket or reply to ticket). I'm
pretty sure it's slow because the update ticket screen does an acl
check for each user to construct the change owner menu.

Are you seeing slowness on every ticket display, or the modify ticket
pages? How many users do you have?

seph



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