[rt-users] Respond as default for UpdateType when I resolve a ticket ?

[Jim Keene]

Hi,

I am trying to a thing that I thought was simple. I would like the Update 
Field to show "Response to requestor" as default when I am resolving a 
ticket. The resolve link on Ticket/Display.html links to 
Ticket/Update.html?Action=Comment, but If I manage to change this link into 
Ticket/Update.html?Action=Respond I should be done. But in this Perl-jungle 
I am not able to find this. I guess it is hidden by some funktions/Hashes 
with the values. Please give me a hint where to add the changes ?

/Jim

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